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Psychologist
Psychologists study cognitive, emotional, and social processes and behavior by observing, interpreting, and recording how people relate to one another and to their environments. They use their findings to help improve processes and behaviours.
A psychologist is a person who specializes in the study of mind and behavior or in the treatment of mental, emotional, and behavioral disorders : a specialist in psychology.
Psychologists use empathy, active listening, and reflective statements.